01 / Process

Six steps from onboarding audit to the monthly owner statement

Every stage below has a named owner, a fixed fee tier and a line on the statement you receive each month. Nothing happens off the ledger.

  1. 01

    Onboarding audit

    We inspect the flat with you, log condition and inventory, and confirm the fee tier: 12% Ledger Lite, 18% Full Management or from 15% Portfolio.

    Fee
    UAH 4,500 one-time
    Time
    3 working days
  2. 02

    Listing and calendar setup

    Your listing is rebuilt on the platforms you choose, with a minimum stay, a seasonal floor price and one synced calendar.

  3. 03

    Turnover and housekeeping

    Cleaning, linen, restock and a photo check between every stay. The flat is not released until the readiness check is signed off.

    Window
    11:00–15:00
  4. 04

    Maintenance

    Routine repairs and emergencies. Work above UAH 3,000 needs your written approval first. Everything else is completed and itemised.

  5. 05

    Guest desk

    Messages, check-in instructions and on-stay issues, 08:00 to 22:00 Kyiv time, seven days a week. Overnight emergencies reach the on-call line.

    Hours
    08:00–22:00 daily
  6. 06

    Monthly owner statement

    One fixed statement per flat per month: gross bookings, our fee, approved costs and net payout in UAH. Issued by the 5th.

    Issued
    By the 5th

Kvartal Ledger is a property management company. We are not a real estate agent or broker and we do not act on the sale or purchase of property. Occupancy and payout figures are illustrative; actual results vary.

02 / Exclusions

What the ledger covers, and what it does not

Kvartal Ledger is a property management company. We are not a real estate agent or broker and we do not act on the sale or purchase of any property. Every item below either appears on your monthly owner statement or it never appears at all.

Included in the monthly fee

  • Guest messaging, screening and check-in coordination
  • Dynamic nightly pricing across the platforms you choose
  • Turnover cleaning, linen and consumable restocking
  • Listing copy, calendar upkeep and photo refresh requests
  • Maintenance triage up to UAH 4,500 per job, reported the same day
  • One fixed-format statement: gross, fee and net

Not included

  • Sale, purchase or brokerage of the property, in any form
  • Legal, tax or residency advice. Your accountant files, not us
  • Capital works, renovation or furniture purchase
  • Repairs above the UAH 4,500 approval threshold until you confirm
  • Utility and communal tariffs, which stay in your name
  • Any promise of occupancy, ADR or net payout

Actual results vary; past performance does not guarantee future occupancy.

Questions about a line item? Send it to the desk and it is answered in writing within one working day.

03 / Statement

How the monthly owner statement is built

Every owner gets the same fixed-format statement each month. It reconciles nights sold, occupancy and average daily rate against gross booking revenue, then shows one fee line and the net payout. Ledger Lite is charged at 12% of gross, Full Management at 18%, and Portfolio from 15%, with a one-time onboarding fee of UAH 4,500. No other management deductions appear on the statement.

Sample period: 1 to 30 April, 30 nights available

Sample owner statement, Full Management at 18%
Line itemBasisAmount (UAH)
Nights soldBooked nights22
OccupancyBooked nights divided by available nights73%
Average daily rateGross divided by nights sold₴2,400
Gross booking revenueNights sold times average daily rate₴52,800
Management fee18% of gross, Full Management−₴9,504
Net payout to ownerGross minus management fee₴43,296

Figures are illustrative and shown in hryvnia with an indicative conversion. Actual occupancy, rates and payouts vary; past performance does not guarantee future results. Cleaning, charges from the platforms you choose and repair costs are not management fees. They are billed at cost and listed on the same statement. Statements are issued within five working days of month end, and payouts clear within three working days after that.

05 / Quote request

Send one address. Get the fee schedule in writing.

Tell us the apartment, the district and roughly how many nights a year you expect to let it. We reply with the management tier that fits, the one-time onboarding fee, and the exact line items that will appear on your monthly owner statement.

Request a management quote

Occupancy, ADR and net payout figures shown across this site are illustrative. Actual results vary; past performance does not guarantee future outcomes. Nothing on this page is an offer of guaranteed income.